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ROI of the Soul

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ROI of the Soul

ROI of the SoulROI of the SoulROI of the Soul
  • Home
  • Contact Us
  • About Us
  • RETREATS

Terms and Conditions

Welcome to ROI of the Soul ("the Website"). Please read these Terms and Conditions of Use ("Terms") carefully before using the Website.


By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Website.


1. Acceptance of Terms

By using the Website, you affirm that you are at least 18 years old and capable of entering into a legal agreement. If you are using the Website on behalf of an organization, you represent and warrant that you have the authority to bind that organization.


2. Privacy Policy

Please refer to our Privacy Policy [link to privacy policy] to understand how we collect, use, and disclose information about you.


3. User Account

You may be required to create an account to access certain features of the Website. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.


4. Product Information

We strive to provide accurate and up-to-date information on our products. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or images on the Website.


5. Ordering and Payment

By placing an order on the Website, you agree to pay the specified price for the product, including any applicable taxes and shipping fees. Payment methods accepted will be outlined during the checkout process.


6. Shipping and Delivery

Shipping and delivery information will be provided during the checkout process. We are not responsible for delays or issues caused by third-party delivery services.


7. Returns and Refunds

Please review our Returns and Refunds Policy for information on returning products and obtaining refunds.


8. Prohibited Activities

You agree not to engage in any of the following activities:

  • Violating any applicable laws or regulations.
  • Interfering with the proper functioning of the Website.
  • Attempting to gain unauthorized access to any part of the Website.


9. Intellectual Property

The content on the Website, including text, images, logos, and trademarks, is the property of ROI of the Soul and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our express written permission.


10. Limitation of Liability

In no event shall ROI of the Soul be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Website or the products purchased through the Website.


11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The most current version of the Terms will be posted on the Website.


12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Washington.


By using the Website, you agree to these Terms and Conditions. If you have any questions or concerns, please contact us at info@roiofthesoul.com.


Last Updated: October 16th, 2023


Return and Refund Policy

 Thank you for shopping at ROI of the Soul. We appreciate your business and want to ensure your satisfaction with every purchase. Please read our return policy carefully.


1. Eligibility for Returns

We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. 


2. How to Initiate a Return

To initiate a return, please follow these steps:

  • Log in to your account on ROI of the Soul.
  • Navigate to the "Order History".
  • Select the order containing the item you wish to return.
  • Follow the instructions to initiate the return process.


If you checked out as a guest or are having trouble, please contact our customer service at info@roiofhtesoul.com for assistance.


3. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping service to ensure that your return is received.


4. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment typically within 5-7 business days.

5. Exchanges

If you received a defective or damaged item and need to exchange it for the same item, please contact our customer service to arrange for a replacement.


6. Non-Returnable Items

Some items are non-returnable, including:

  • Gift cards
  • Downloadable software
  • Perishable goods
  • Personalized or customized items


7. Late or Missing Refunds

If you haven’t received a refund within the specified time, first check your bank account. If you still have not received your refund, please contact us at info@roiofthesoul.com.


8. Changes to the Return Policy

We reserve the right to update or modify this return policy at any time without prior notice. The most current version of the return policy will be posted on ROI of the Soul.

9. Contact Information

If you have any questions about our return policy, please contact us at info@roiofthesoul.com.


Thank you for shopping with ROI of the Soul!


Last Updated: October 16th, 2023

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